What is B2B E-commerce? What are the differences from classic e-commerce?
B2B e-commerce is all activities that enable companies to shop with each other through websites or applications. The biggest difference between B2B e-commerce and known e-commerce is that the end user is not included in this e-commerce model. The products or services sold can be raw materials, intermediate goods, or ready-to-consume goods.
In an environment where consumption and consumer habits are changing and evolving, the rapid operation of the supply chain has become one of the most important requirements, as well as the delivery of products to consumers. A supply chain activity in which sellers purchase products by seeing them at the manufacturer's location, use manual payment methods for the products they purchase, and manage important processes such as logistics could not be expected to fit the developing trade dynamics of today.
At this point, we call the model that emerged to provide a more advantageous shopping experience for the consumer, to provide the purchased product or service to the consumer more quickly, and to make the product supply process of the seller more efficient. In the B2B e-commerce system, the manufacturer offers the products or services that it has registered on its website or mobile application infrastructure to the sellers, the seller selects the product or service to be sold from the list presented to him, makes the payment, and the products are delivered to him by the seller in various ways. Moreover, he can easily do this whole process from where he is sitting.
B2B e-commerce is a structure where many processes are carried out together. In addition to product and service management, order management, collection management and logistics management, background administrative functions such as accounting, customer relations and call center are also part of the process. In this context, not ignoring technology support while managing all these processes can be the key to success.
Trizbi B2B E-commerce
Trizbi is a software developed specifically for b2b, with all the features and additional services we mentioned above, which is of key importance for b2b e-commerce . Whether you are a manufacturer and sell to your dealers, or a platform where manufacturers and sellers come together, you will gain many advantages and freedom in b2b e-commerce management thanks to Trizbi.
B2B Management
B2B management has never been easier thanks to the necessary features such as e-commerce, e-collection, field sales, product and order management and campaign management, which are the basic functions of B2B e-commerce, and modules full of various tools to increase your sales!
Website
Trizbi offers an integrated b2b e-commerce website service. The website is the heart of the b2b e-commerce eco-system. Aware of this, the software team has developed original, stylish and 100% compatible websites with various themes for all devices. Your dealers can access their own management panel via your website with the access passwords created, perform basic transactions such as detailed product review and purchase, respond to the offers you present to them and contact you.
Accounting Management
Financial records are very important for b2b e-commerce companies, just like any other company. Thanks to financial tools, you can easily establish your income and expense balance during the period, and keep your marketing strategy and investments under control with current, cash, bank records, e-invoice, financial log and various reports.
Customer Relationship Management
As in every e-commerce model, the most important factor for B2B e-commerce is people. Your customers are the main factor that shapes your future and the strength of the bonds you will establish with them is the biggest investment you will make in the future. In this context, there is a module specially prepared for customer relations in the Trizbi b2b e-commerce system. Many tools such as dealers, dealer applications, visits and communication records, mass mailing or SMS sending, lists and surveys contribute significantly to your commercial development by allowing you to interact with your customers.
Human Resources
You undoubtedly need teammates in the management of your company and b2b e-commerce system. Creating a personnel file for each individual in your team, storing the information by providing it completely, tracking the permissions, health reports, advance and salary payments of individuals and legal rights, which were laborious when done without software support, are now very simple. Trizbi b2b e-commerce solution is specially designed to allow you to easily manage, track and prevent legal problems in the future with its human resources module.
