What is B2B E-commerce? What Are The Differences From Classic E-commerce?
B2B e-commerce encompasses all activities that enable companies to conduct business with each other through websites or applications. The biggest difference between B2B e-commerce and traditional e-commerce is that the end user is not involved in this model. The products or services sold can be raw materials, intermediate goods, or ready-to-consume goods.
In an environment where consumption and consumer habits are constantly evolving, the fast functioning of the supply chain has become one of the most important requirements, alongside the presentation of products to the consumer. A traditional supply chain, where sellers purchase products by physically inspecting them at the manufacturer's location, using manual payment methods, and managing critical processes like logistics, could not be expected to comply with today's dynamic trade environment.
At this point, we refer to the emerging model as B2B e-commerce, which aims to provide a more advantageous shopping experience for businesses, ensure that purchased products or services reach the consumer more quickly, and make the product supply process more efficient for sellers. In the B2B e-commerce system, the manufacturer offers products or services on a website or mobile infrastructure, where sellers can select the items they wish to sell from a curated list. The products are then delivered to the seller through various methods. Moreover, this entire process can be managed from the seller's own location at their convenience.
B2B e-commerce involves a comprehensive set of processes. In addition to product and service management, order management, collection management, and logistics management, there are essential background functions such as accounting, customer relations, and call center services that are integral to the process. The key to success in this context is to ensure that technology support is not neglected while managing these processes.
TRİZBİ B2B E-COMMERCE
With all the features and additional services mentioned above, Trizbi is a key software solution developed specifically for B2B e-commerce. Whether you are a manufacturer selling to your dealers or a platform where manufacturers and sellers come together, Trizbi offers numerous advantages and flexibility in B2B e-commerce management.
WEBSITE
Trizbi offers an integrated B2B e-commerce website service. The website is the heart of the B2B e-commerce ecosystem. The software team, aware of this, has developed original, stylish, and 100% compatible websites with various themes. Your dealers can access their private management panel on your website with their access passwords, perform basic operations such as detailed product reviews and purchases, respond to your offers, and communicate with you.
B2B MANAGEMENT
B2B management has never been easier! Thanks to the core functions of B2B e-commerce, including e-commerce, e-collection, field sales, product and order management, and modules filled with various tools to increase your sales.
ACCOUNTING MANAGEMENT
Like every company, B2B e-commerce companies' financial records are crucial. With Trizbi's financial tools, you can easily manage your income and expense balances, current accounts, cash, bank records, e-invoices, maintain your finance diary, and prepare various reports to keep your marketing strategies and investments under control.
INTERACTION WITH YOUR CUSTOMERS
As in every e-commerce model, the most important factor in B2B e-commerce is the human element. Your customers are the key to shaping your future, and the strength of the relationships you build with them is the most significant investment you can make. In this context, the Trizbi B2B e-commerce system includes a module specifically designed for customer relations. Tools such as dealer management, dealer applications, visit and contact records, mass mail or SMS sending, lists, and surveys contribute significantly to your business development by facilitating interaction with your customers.
HUMAN RESOURCES
You need a dedicated team to manage your company and B2B e-commerce system. Tasks such as creating a personal file for each team member, keeping information up-to-date, tracking personal leave, health reports, advance and salary payments, and legal rights can be cumbersome without software support. The Trizbi B2B e-commerce solution has been specifically designed to help you easily manage and monitor all these processes, preventing potential legal issues in the future with its integrated human resources module.
